Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We're seeking a polished Receptionist to deliver exceptional customer service in our state-of-the-art Memphis facility. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a tangible difference.
Responsibilities
- Manage multi-line phone system with 50+ daily calls
- Greet patients and visitors with warm, professional demeanor
- Schedule appointments using EMR system (Epic preferred)
- Verify insurance coverage and collect co-pays
- Maintain immaculate reception area and waiting room
- Coordinate mail, deliveries, and office supplies
- Assist with patient check-in/check-out procedures
Qualifications
- High school diploma or equivalent required
- 2+ years receptionist/front desk experience
- Proficiency with Microsoft Office Suite
- Strong knowledge of medical terminology
- Exceptional multitasking and time management
- Ability to handle sensitive information confidentially
- Positive attitude under pressure