Job Description
Join our award-winning medical practice as a Part-Time Receptionist and be the first point of contact for our patients! We're seeking a warm, professional individual to manage our front desk operations with exceptional customer service. Enjoy a supportive environment, competitive pay, and flexible scheduling while contributing to a team dedicated to excellence in patient care.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Handle incoming calls and direct inquiries to appropriate departments
- Maintain accurate patient records and administrative documentation
- Coordinate with medical staff to ensure seamless patient flow
- Process insurance verifications and collect co-payments
- Manage office inventory and supply ordering
- Uphold strict confidentiality and HIPAA compliance standards
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in medical software (EHR/EMR systems)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Professional phone etiquette and conflict resolution skills
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent required
- Basic knowledge of medical terminology preferred