Job Description
Join our award-winning healthcare team as a Part-Time Receptionist at Premier Austin Medical Group. We're seeking a polished professional to create exceptional first impressions for our diverse patient base in the heart of downtown Austin. Enjoy a collaborative environment with competitive pay and flexible scheduling while supporting our mission to provide compassionate, patient-centered care.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professional call routing and message management
- Process patient registration forms and maintain accurate electronic health records
- Coordinate with clinical staff to ensure seamless patient flow and wait times
- Assist with administrative tasks including filing, scanning, and supply inventory
- Represent the company with exceptional customer service during all patient interactions
Qualifications
- Minimum 1 year receptionist or customer service experience in a professional setting
- Proficiency with Microsoft Office Suite and EMR systems (Epic a plus)
- Exceptional verbal communication and active listening skills
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent required; associate degree preferred
- Flexible availability including evenings and occasional weekends
- Strong attention to detail and HIPAA compliance knowledge