Job Description
Join our dynamic healthcare team as a Part-Time Administrative Assistant at Cleveland Metropolitan Hospital. We're seeking a meticulous professional to provide seamless administrative support in our fast-paced outpatient clinic. This 20-hour/week role offers flexible scheduling while maintaining core business hours, perfect for work-life balance. You'll be the backbone of our operations, ensuring smooth workflows and exceptional patient experiences.
Responsibilities
- Manage multi-line phone systems and direct inquiries to appropriate departments
- Schedule patient appointments and coordinate calendar management for medical staff
- Maintain accurate electronic health records (EHR) and filing systems
- Process insurance verifications and assist with billing documentation
- Coordinate office supplies inventory and equipment maintenance
- Prepare correspondence, reports, and presentations using Microsoft Office Suite
- Support patient check-in/check-out procedures with confidentiality and empathy
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative experience in healthcare setting
- Proficiency in EHR systems (Epic/Cerner a plus) and Microsoft Office Suite
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to handle sensitive information with HIPAA compliance
- Professional demeanor with customer service excellence