Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Albuquerque Medical Center. This vital role combines exceptional customer service with precise data management in a 24/7 care environment. You'll be the first point of contact for patients, visitors, and staff during overnight hours, ensuring seamless operations while maintaining accurate patient records. We offer competitive pay, comprehensive benefits, and a supportive culture that values night shift professionals.
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Accurately enter patient data into EMR systems with 99% precision
- Screen and route incoming calls/messages for emergency and non-emergency departments
- Process patient registrations and verify insurance information
- Maintain secure physical and digital records compliance
- Coordinate with security staff for facility access control
- Prepare daily reports and administrative summaries for morning shift
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficient in Microsoft Office Suite (Excel, Word, Outlook)
- EMR/EHR system experience preferred
- Exceptional typing speed (45+ WPM) with high accuracy
- Ability to work independently with minimal supervision
- Strong customer service and conflict resolution skills
- Flexibility to work weekends and holidays as needed