Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions in Los Angeles! We're seeking a professional and energetic individual to manage our front desk operations overnight. This full-time position offers competitive pay, comprehensive benefits, and immediate start. Be the first point of contact for patients and staff, ensuring exceptional service during critical evening hours. If you thrive in a fast-paced environment and excel at multitasking, apply today!
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Perform patient registration and data entry in EMR systems
- Coordinate with medical staff for urgent patient needs and transfers
- Maintain secure patient records and confidentiality protocols
- Oversee front desk operations and facility security during overnight hours
- Process insurance verifications and billing documentation
- Prepare daily reports and handover notes for day shift staff
Qualifications
- Minimum 2 years front desk/receptionist experience
- Strong knowledge of healthcare terminology and HIPAA compliance
- Proficiency in EMR systems (Epic, Cerner, or similar)
- Exceptional multitasking and conflict resolution abilities
- Available to work 11 PM - 7 AM, weekends included
- Valid California driver's license (required for facility transport)
- Bilingual (English/Spanish) preferred