Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCenter Medical Group. This pivotal role combines exceptional customer service with precise data management in a fast-paced 24/7 environment. You'll be the first point of contact for patients during evening hours while maintaining accurate digital records. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values work-life balance. Perfect for detail-oriented professionals seeking stable overnight employment in Philadelphia's thriving medical district.
Responsibilities
- Manage patient check-ins and appointments during night shift hours
- Accurately enter patient data into electronic health records (EHR) systems
- Handle incoming calls and triage emergency situations after hours
- Process insurance verification and demographic updates
- Maintain secure handling of confidential patient information
- Coordinate with on-call medical staff for urgent requests
- Prepare daily reports and administrative summaries
- Ensure reception area remains organized and sanitized
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficient in EHR systems (Epic/EMR preferred)
- Exceptional typing speed (45+ WPM) with 98% accuracy
- Strong knowledge of HIPAA compliance protocols
- Ability to work independently with minimal supervision
- Excellent communication and conflict resolution skills
- Flexible availability for overnight shifts (11 PM - 7 AM)