Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where you'll be the first point of contact for patients and visitors. This role combines exceptional customer service with precise data entry responsibilities in a fast-paced environment. We're seeking a detail-oriented professional who thrives during overnight hours to support our 24/7 operations. Enjoy competitive pay, comprehensive benefits, and a supportive workplace culture.
Responsibilities
- Manage incoming calls and patient inquiries during overnight hours
- Accurately enter patient data into electronic health records (EHR) systems
- Schedule appointments and maintain office calendars
- Process registration forms and verify insurance information
- Coordinate with medical staff for urgent after-hours requests
- Maintain organized filing systems for patient records
- Prepare daily reports and administrative summaries
Qualifications
- Minimum 1 year receptionist or administrative experience
- Proficient in data entry with 10-key typing certification
- Experience with EHR/EMR systems (e.g., Epic, Cerner)
- Exceptional communication and multitasking abilities
- Available to work 11 PM - 7 AM shifts (including weekends)
- High school diploma or equivalent required
- Basic knowledge of medical terminology preferred