Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where your flexibility and professionalism shine! We're seeking a dedicated individual to manage our front desk operations during evening hours, ensuring seamless patient experiences while maintaining a calm, welcoming environment. This role offers exceptional work-life balance with a consistent night schedule and comprehensive benefits package. Ideal for night owls who excel in high-touch customer service and thrive in after-hours settings.
Responsibilities
- Manage patient check-in/check-out processes with precision and empathy
- Handle multi-line phone systems and schedule appointments efficiently
- Coordinate with medical staff for urgent after-hours patient communications
- Maintain accurate patient records and confidentiality protocols
- Process insurance verification and billing documentation
- Oversee facility security and access control during night hours
- Prepare daily reports and manage office inventory
Qualifications
- Minimum 1 year receptionist or front desk experience required
- Exceptional communication and conflict resolution skills
- Proficiency with EHR systems (Epic experience preferred)
- Ability to work independently with minimal supervision
- Strong attention to detail and multitasking capabilities
- Flexibility to cover occasional weekend shifts as needed
- Valid Maryland driver's license and reliable transportation