Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Staffing Solutions! This pivotal role combines exceptional customer service with precise data management in a fast-paced corporate environment. You'll be the first point of contact for after-hours communications while maintaining accurate records and supporting critical administrative workflows. If you thrive in overnight settings and possess meticulous attention to detail, this opportunity offers career growth and competitive compensation.
Responsibilities
- Manage multi-line phone systems and screen after-hours communications
- Process inbound/outbound calls with professionalism and urgency
- Enter, update, and verify data in CRM and HR systems
- Coordinate with security teams for visitor access and protocols
- Maintain accurate logs for incidents, deliveries, and maintenance requests
- Support HR with document processing and record management
- Prepare daily reports using Microsoft Office Suite
- Collaborate with day-shift teams for seamless handovers
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with 10,000+ keystrokes/hour accuracy
- Advanced skills in Microsoft Office (Word, Excel, Outlook)
- Ability to work independently during overnight shifts (10 PM - 6 AM)
- Strong multitasking and crisis management capabilities
- High school diploma or equivalent required
- Experience with CRM systems (Salesforce preferred)
- Valid Texas driver's license (for occasional site errands)