Job Description
Join our dynamic team as a Night Shift Receptionist at Global Solutions Inc. in Boston, MA. This critical role combines exceptional customer service with precise data entry tasks to ensure seamless operations during evening hours. You'll be the first point of contact for clients and visitors while maintaining accurate digital records. We offer a supportive environment, competitive compensation, and growth opportunities for dedicated professionals. Perfect for detail-oriented individuals seeking a flexible schedule in a fast-paced corporate setting.
Responsibilities
- Manage incoming calls and communications during night shift hours
- Perform accurate data entry and record-keeping in company databases
- Greet visitors and provide exceptional customer service experiences
- Coordinate scheduling and logistics for after-hours operations
- Maintain security protocols and access control procedures
- Assist with administrative tasks including document processing
- Collaborate with remote teams during overnight business hours
Qualifications
- High school diploma or equivalent required; associate degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficient in data entry with 45+ WPM typing accuracy
- Advanced knowledge of Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to work independently during night shift hours
- Previous experience with CRM systems preferred
- Must pass background check and drug screening