Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Jacksonville, FL! This pivotal role combines exceptional customer service with precise data entry responsibilities in a 24/7 care environment. You'll be the first point of contact for patients and visitors during overnight hours, ensuring seamless operations while maintaining strict confidentiality standards. Our ideal candidate thrives in fast-paced settings and values accuracy in administrative tasks. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values your contributions. Apply today to advance your career in healthcare administration!
Responsibilities
- Manage patient check-ins and check-outs with empathy and efficiency during overnight shifts
- Perform accurate data entry for patient records, insurance information, and appointment scheduling
- Answer multi-line phone systems, triage calls, and route inquiries appropriately
- Coordinate with medical staff to address urgent patient needs outside regular hours
- Maintain secure electronic health records (EHR) systems and HIPAA compliance
- Process incoming/outgoing mail, deliveries, and administrative documents
- Assist with inventory management for front-office supplies
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of receptionist or data entry experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Strong typing speed (40+ WPM) with 95% accuracy
- Ability to work independently during night shifts (10 PM - 6 AM)
- Exceptional communication and conflict resolution skills
- Basic knowledge of healthcare terminology and insurance processes
- Flexibility to cover weekend shifts as needed