Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients and visitors during critical overnight hours. This immediate opening offers a competitive hourly rate and the opportunity to work in a fast-paced, rewarding environment. Your professionalism will directly impact patient experiences while ensuring seamless operations during evening shifts.
Responsibilities
- Manage high-volume incoming calls and patient inquiries during overnight hours
- Perform patient registration and verification in EMR systems
- Coordinate with clinical staff for urgent patient needs
- Maintain secure patient records and HIPAA compliance
- Oversee facility security protocols and visitor access
- Process payments and insurance verification
- Prepare daily reports and operational summaries
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in EMR systems (Epic preferred)
- Strong multitasking and conflict resolution skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge
- Flexibility to work rotating weekends
- Valid CPR certification (or willingness to obtain)
- Proficient with Microsoft Office Suite