Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We're seeking a professional, compassionate individual to manage front desk operations, ensure seamless patient flow, and uphold our commitment to exceptional service in a fast-paced environment.
Responsibilities
- Manage incoming calls, messages, and patient inquiries during night shift hours
- Coordinate patient check-in/check-out processes and maintain accurate records
- Assist with appointment scheduling and administrative documentation
- Ensure lobby and reception areas remain clean, organized, and welcoming
- Collaborate with security and clinical teams for patient safety protocols
- Handle basic clerical tasks including filing, scanning, and data entry
Qualifications
- Minimum 1 year experience in receptionist or customer service role
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and EMR systems
- Ability to work independently with minimal supervision
- Flexibility to work nights, weekends, and holidays as required
- High school diploma or equivalent required
- Basic knowledge of HIPAA compliance preferred