Job Description
Join our dynamic team as a Night Shift Receptionist at CityFront Solutions! This pivotal role combines exceptional customer service with precise data management in our bustling Jacksonville office. You'll be the first point of contact for overnight clients while maintaining critical digital records. Ideal for detail-oriented professionals seeking a non-traditional schedule with growth opportunities in administrative excellence.
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM)
- Accurately enter and update client data in CRM systems
- Screen and route incoming calls/messages to appropriate departments
- Process visitor registrations and maintain security protocols
- Generate daily operational reports using Excel/Google Sheets
- Coordinate with overnight staff for seamless handoffs
- Maintain confidential client records with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficiency in Microsoft Office Suite (Excel essential)
- Strong typing speed (45+ WPM) with 98% accuracy
- Exceptional verbal communication skills
- Ability to work independently with minimal supervision
- Experience with CRM software (Salesforce preferred)
- Flexibility to work weekends and holidays as needed