Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the cornerstone of our patient-first operations. This premium role combines front-desk excellence with critical data entry responsibilities in a 24/7 care environment. You'll manage patient communications, maintain accurate electronic health records, and ensure seamless administrative workflows during evening hours. We offer competitive compensation, comprehensive benefits, and a supportive culture where your contributions directly impact patient care quality.
Responsibilities
- Manage front desk operations during night shift, including patient check-ins, appointment scheduling, and phone triage
- Perform accurate data entry for patient records, insurance information, and treatment documentation
- Coordinate with medical staff to ensure seamless patient flow and urgent response protocols
- Maintain HIPAA compliance for all patient data and confidential communications
- Process incoming/outgoing correspondence, mail, and electronic communications
- Prepare daily shift reports and administrative documentation for handover
- Assist with inventory management and office supply replenishment
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year receptionist or administrative experience
- Proven data entry proficiency with 45+ WPM typing speed and 98% accuracy
- Advanced knowledge of EHR systems (Epic or Cerner preferred)
- Exceptional communication skills with ability to remain calm in urgent situations
- Strong organizational skills with attention to detail in high-pressure environments
- Ability to work independently with minimal supervision during night hours
- Basic medical terminology knowledge highly desirable