Job Description
Join MetroCorp Solutions as a Night Shift Receptionist and become the cornerstone of our overnight operations. This pivotal role combines exceptional customer service with precise data management in a dynamic 24/7 environment. You'll be the first point of contact for our global clients while maintaining critical digital records with unmatched accuracy. Enjoy competitive compensation, comprehensive benefits, and a supportive team culture designed for night professionals. Perfect for detail-oriented individuals seeking career growth in administrative excellence.
Responsibilities
- Manage multi-line phone system during night hours, routing calls with precision
- Perform high-volume data entry into CRM and ERP systems with 99.9% accuracy
- Process overnight documentation, invoices, and client correspondence
- Maintain secure digital filing systems and document protocols
- Coordinate with international teams during overnight handovers
- Manage visitor access and security protocols during night shift
- Generate nightly operational reports and analytics dashboards
Qualifications
- Minimum 2 years receptionist or data entry experience
- Proficiency in Microsoft Office Suite and data entry software
- Typing speed of 60+ WPM with zero errors
- Exceptional written and verbal communication skills
- Ability to work independently with minimal supervision
- Experience handling confidential information with discretion
- Flexibility to work nights, weekends, and holidays
- Associate's degree in Business Administration preferred