Job Description
Join our dynamic team as a Night Shift Receptionist and leverage your exceptional data entry skills to ensure seamless office operations. This pivotal role combines frontline customer service with precise administrative support in a fast-paced corporate environment. You'll be the cornerstone of our overnight operations, maintaining accuracy across digital records while providing exceptional client experiences.
We offer comprehensive training, competitive compensation, and a supportive atmosphere for career growth. This position is ideal for detail-oriented professionals seeking stable night shift opportunities in the heart of Manhattan.
Responsibilities
- Accurately input, update, and maintain confidential client and operational data in CRM and database systems
- Manage high-volume call handling, screening, and directing for a multi-line phone system during overnight hours
- Process incoming/outgoing correspondence, mail, and packages with meticulous attention to detail
- Coordinate front-desk operations including visitor management, scheduling, and document preparation
- Perform nightly reconciliation of daily transactions and data entry logs
- Assist with administrative tasks including report generation and filing system maintenance
- Collaborate with cross-functional teams to ensure operational continuity across shifts
Qualifications
- Minimum 2 years of proven data entry experience with 10,000+ keystrokes per hour accuracy
- Proficient in Microsoft Office Suite (Excel, Word, Outlook) and database management
- Exceptional communication skills with professional phone etiquette
- Ability to work independently during overnight hours (11 PM - 7 AM)
- High school diploma or equivalent; associate's degree preferred
- Experience with CRM systems (Salesforce preferred)
- Strong organizational skills with attention to detail and error prevention
- Ability to handle sensitive information with confidentiality