Job Description
Join MetroCare Solutions as a Night Shift Receptionist and become the cornerstone of our patient-first operations! We're seeking a detail-oriented professional to manage front-desk duties while excelling in data entry accuracy during overnight hours. This vital role combines exceptional customer service with precise administrative support in a 24/7 healthcare environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture. Perfect for night owls who thrive in quiet, focused settings while making tangible impact.
Responsibilities
- Manage incoming calls and direct communications across departments
- Perform accurate data entry for patient records and scheduling systems
- Greeter and triage for after-hours visitors and emergency inquiries
- Maintain digital filing systems with HIPAA-compliant protocols
- Coordinate with overnight medical staff for urgent requests
- Process incoming/outgoing mail and deliveries
- Generate daily reports using Excel and proprietary software
Qualifications
- Minimum 1 year receptionist or data entry experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Proven data accuracy with 10-key typing skills
- Ability to maintain composure during high-pressure situations
- Strong written and verbal communication skills
- Flexibility to work 11 PM - 7 AM schedule (including weekends)
- Basic medical terminology knowledge preferred