Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. This immediate opening offers a competitive salary and the opportunity to work in a fast-paced, rewarding environment. Your professionalism will ensure seamless patient experiences while supporting our 24/7 operations.
Responsibilities
- Manage high-volume incoming calls and patient inquiries with exceptional communication skills
- Schedule appointments and maintain accurate electronic health records (EHR) systems
- Coordinate with medical staff to ensure efficient patient flow during night shifts
- Handle confidential patient information with HIPAA compliance protocols
- Oversee facility security protocols and access control for night-time visitors
- Process billing inquiries and insurance verification documentation
- Assist with administrative tasks including filing and data management
Qualifications
- Minimum 1 year of front-desk or reception experience in healthcare setting preferred
- Proven ability to work independently during overnight hours with minimal supervision
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional organizational skills with attention to detail in documentation
- Strong conflict resolution abilities for handling sensitive patient situations
- Flexibility to cover rotating shifts during peak operational periods
- CPR certification and basic medical terminology knowledge required