Job Description
Join MetroCare Health Services as a Night Shift Receptionist and become the cornerstone of our patient-first operations. This critical role combines exceptional customer service with precise data management in a dynamic healthcare environment. You'll manage front-desk operations, process confidential patient information, and ensure seamless communication across departments during evening hours. Ideal candidates thrive in fast-paced settings and value accuracy in every task.
Responsibilities
- Manage front-desist operations during evening shifts (10 PM - 6 AM)
- Perform accurate data entry for patient records and scheduling systems
- Handle multi-line phone systems and route calls appropriately
- Process confidential documents with HIPAA compliance standards
- Coordinate with medical staff for urgent after-hours communications
- Maintain organized filing systems for patient documentation
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or data entry experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- WPM typing speed of 45+ with 98% accuracy
- Strong knowledge of HIPAA privacy regulations
- Exceptional multitasking and time management skills
- Ability to work independently during night shifts
- Healthcare experience preferred but not required