Job Description
Join our dynamic team as a Night Shift Receptionist in Mesa, Arizona! We're seeking a professional and adaptable individual to serve as the first point of contact for our guests during evening hours. This flexible-schedule role offers competitive compensation and a supportive work environment. If you thrive in fast-paced settings and excel at creating exceptional guest experiences, we encourage you to apply!
Responsibilities
- Manage front desk operations during night shift, including check-ins/check-outs and guest inquiries
- Coordinate with security and maintenance teams for facility safety and operations
- Handle reservation systems, billing inquiries, and payment processing
- Monitor surveillance systems and respond to emergency protocols
- Maintain accurate logs for incidents, maintenance requests, and guest communications
- Prepare nightly reports and ensure administrative tasks are completed
Qualifications
- High school diploma or equivalent; additional hospitality certification preferred
- Minimum 1 year experience in front desk or customer service role
- Strong communication and problem-solving skills
- Proficiency in reservation systems (e.g., Opera, Property Management Systems)
- Ability to work independently with minimal supervision
- Flexible schedule availability including weekends and holidays
- Valid Arizona driver's license (if required for site transportation)