Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Memphis Medical Center. We're seeking a compassionate professional to serve as the first point of contact for our patients during evening hours. Enjoy a flexible schedule with competitive benefits in a supportive environment. If you excel in customer service and thrive in dynamic settings, apply today to become part of our 24/7 care network.
Responsibilities
- Manage patient check-ins and appointments during evening shifts
- Handle multi-line phone system with exceptional call routing
- Coordinate with medical staff for urgent patient needs
- Maintain accurate patient records and scheduling systems
- Assist with administrative tasks including billing documentation
- Ensure secure handling of sensitive patient information
- Support emergency response protocols during night hours
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Strong proficiency in Microsoft Office and scheduling software
- Excellent communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge required
- Flexibility to cover variable night shift schedules
- Valid Tennessee driver's license (if required for errands)