Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients during critical evening hours. This immediate-hire position offers competitive compensation and a supportive environment where your professionalism directly impacts patient experiences. Work with cutting-edge administrative systems while providing exceptional service in a 24/7 care facility. Perfect for detail-oriented individuals seeking stable night shift opportunities in Oakland's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes during evening hours using EMR systems
- Handle high-volume inbound/outbound calls with exceptional phone etiquette
- Coordinate patient scheduling and appointment confirmations for overnight services
- Maintain secure patient records and confidential administrative documentation
- Assist with medical supply inventory management and basic facility maintenance
- Collaborate with on-call medical staff to ensure seamless patient care transitions
- Process insurance verifications and collect co-pays using HIPAA-compliant protocols
Qualifications
- Minimum 1 year receptionist or front desk experience in healthcare setting preferred
- Proficiency with Microsoft Office Suite and EMR systems (Epic/Meditech a plus)
- Exceptional multitasking abilities in fast-paced nocturnal environments
- Strong knowledge of HIPAA compliance and patient confidentiality protocols
- Excellent written and verbal communication skills with diverse patient populations
- Ability to work independently with minimal supervision during night shifts
- Valid California Driver's License and reliable transportation (overnight shift requirements)
- Flexible availability including weekends and holidays as needed