Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical after-hours care. We offer a supportive environment with flexible scheduling options and competitive compensation. Ideal candidates thrive in fast-paced settings while maintaining exceptional professionalism and compassion. Enjoy reduced commute traffic and a unique work-life balance with our night shift opportunities.
Responsibilities
- Manage patient check-in/check-out procedures during night hours using EMR systems
- Coordinate emergency triage protocols and communicate with on-call medical staff
- Handle multi-line phone systems and route calls appropriately
- Maintain accurate patient records and schedule appointments
- Assist with administrative tasks including billing inquiries and insurance verification
- Ensure lobby area remains secure and sanitized overnight
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR software
- Strong communication and conflict resolution skills
- Ability to work independently during night shifts
- Basic medical terminology knowledge preferred
- Flexibility to cover weekends and holidays as needed