Job Description
Join our award-winning healthcare team as a Night Shift Receptionist with flexible scheduling options! MetroCare Health Services is seeking a dedicated professional to manage front desk operations during evening hours. This role offers unparalleled work-life balance with rotating shifts and weekend options. As the first point of contact for patients and visitors, you'll ensure exceptional experiences while supporting our 24/7 care mission. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a real difference.
Responsibilities
- Manage multi-line phone system and triage incoming calls to appropriate departments
- Greet and register patients with empathy and efficiency during evening hours
- Coordinate scheduling, insurance verification, and medical record management
- Maintain secure patient information and confidential documentation
- Collaborate with night shift medical teams to ensure seamless patient flow
- Process payments and manage daily financial transactions
- Oversee office supplies inventory and equipment maintenance
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (Epic/Meditech a plus)
- Exceptional communication and conflict resolution skills
- Ability to work independently during night shift hours
- Flexibility to cover various shifts including weekends
- Basic knowledge of medical terminology and HIPAA compliance