Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients after hours. We offer competitive compensation, flexible scheduling, and a supportive work environment. Immediate opening for candidates with exceptional customer service skills. Enjoy a fast-paced role where you'll manage front desk operations, coordinate patient communications, and ensure seamless administrative workflows during evening hours.
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM)
- Answer and triage incoming calls and patient inquiries
- Coordinate patient check-ins and appointment scheduling
- Maintain accurate patient records and documentation
- Handle emergency protocols and escalate critical issues
- Oversee facility security and access control
- Collaborate with medical staff for urgent patient needs
Qualifications
- High school diploma or equivalent required
- Minimum 1 year receptionist or customer service experience
- Strong communication and multitasking abilities
- Proficiency in Microsoft Office and scheduling software
- Ability to work independently during night hours
- Basic medical terminology knowledge preferred
- Valid Maryland driver's license (if transportation required)