Job Description
Join our dynamic healthcare team as a Flexible Receptionist and become the first point of contact for patients seeking world-class care. We offer a modern, supportive environment with adaptable scheduling options to fit your lifestyle. This role is perfect for detail-oriented individuals passionate about creating exceptional patient experiences while maintaining work-life balance. Enjoy competitive pay, comprehensive training, and opportunities for growth within our expanding network.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone systems with professionalism and efficiency
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical teams to ensure seamless patient flow
- Manage office supplies inventory and basic administrative tasks
- Uphold strict HIPAA compliance and confidentiality standards
- Assist with patient inquiries and resolve concerns promptly
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Flexibility to work mornings, afternoons, or weekends
- Basic medical terminology knowledge (training provided)