Job Description
Join our dynamic healthcare team as a Weekend Receptionist and be the first point of contact for patients at our Cleveland facility. This immediate hire opportunity offers a competitive hourly rate and flexible weekend schedule (Saturdays & Sundays). We're seeking a polished professional to deliver exceptional service while supporting our medical staff. Enjoy a supportive environment with growth potential and comprehensive benefits package. Apply today to start your rewarding career in healthcare administration!
Responsibilities
- Manage patient check-in/out procedures with accuracy and compassion
- Answer multi-line phone system and triage calls to appropriate departments
- Schedule and confirm patient appointments using EMR systems
- Maintain organized patient records and confidential information
- Process insurance verification and collect co-pays
- Coordinate with medical staff for urgent patient needs
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in EMR systems (Epic/Meditech preferred)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic medical terminology knowledge required
- Ability to work independently during weekend shifts
- High school diploma or equivalent (college degree preferred)
- Valid Ohio driver's license (if travel between facilities required)