Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at CityCare Health Partners! We're seeking a dedicated professional to manage front desk operations during overnight hours in our Boston, MA facility. Enjoy competitive pay, flexible scheduling options, and a supportive environment where your contributions make a direct impact on patient care. This role offers perfect work-life balance with reduced traffic and quiet evenings, ideal for night owls and those seeking non-traditional hours.
Responsibilities
- Manage front desk operations during overnight shifts, greeting visitors and answering multi-line phone systems
- Coordinate patient check-ins, verify insurance information, and maintain accurate electronic health records
- Handle appointment scheduling, calendar management, and urgent after-hours communication
- Collaborate with medical staff to relay critical information and ensure seamless care transitions
- Maintain HIPAA compliance and strict patient confidentiality protocols
- Manage office supplies, equipment maintenance, and basic administrative tasks
- Implement emergency procedures and ensure facility security during night hours
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in receptionist or customer service role
- Proficiency in electronic health records (EHR) systems and Microsoft Office Suite
- Exceptional communication skills with multilingual abilities a plus
- Ability to multitask in fast-paced environments while maintaining composure
- Strong organizational skills with attention to detail and accuracy
- Flexibility to work independently with minimal supervision during night shifts