Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our valued patients. This immediate opportunity offers a competitive salary, comprehensive benefits, and a supportive work environment in the heart of Colorado Springs. We're seeking a dedicated professional to ensure seamless front desk operations during evening hours.
Responsibilities
- Manage patient check-in/out procedures with accuracy and empathy
- Handle multi-line phone systems and schedule appointments
- Process insurance verification and maintain electronic health records
- Coordinate with clinical staff to ensure efficient patient flow
- Assist with administrative tasks including filing and data entry
- Maintain a clean, organized, and welcoming reception area
- Address patient inquiries with professionalism and discretion
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 1+ years front desk or reception experience
- Proficiency in medical software (Epic, Athenahealth, etc.)
- Exceptional communication and multitasking abilities
- Ability to work independently during evening shifts (6 PM - 6 AM)
- Strong attention to detail and problem-solving skills
- Basic knowledge of HIPAA compliance and patient confidentiality