Job Description
Join our dynamic team at Premier Healthcare Solutions as a Night Shift Receptionist! We're seeking a professional, customer-focused individual to deliver exceptional service during evening hours. This is an immediate opportunity to become the first point of contact for patients, visitors, and staff in our fast-paced healthcare environment. If you thrive in a setting where your organizational skills directly impact patient experiences, apply today!
Responsibilities
- Manage front desk operations with precision, including call routing, appointment scheduling, and patient registration
- Provide exceptional customer service to patients, visitors, and staff with empathy and professionalism
- Handle confidential patient data accurately and maintain HIPAA compliance
- Coordinate with medical staff to ensure seamless communication and workflow
- Perform administrative tasks such as data entry, filing, and correspondence management
- Maintain a clean, organized reception area and ensure all resources are stocked
- Assist with emergency protocols during night shifts as needed
Qualifications
- High school diploma or equivalent; associate degree preferred
- 1+ years of receptionist or customer service experience in healthcare setting
- Proficiency in Microsoft Office Suite and electronic health records (EHR) systems
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in high-pressure situations with strong attention to detail
- Flexibility to work nights, weekends, and holidays as required
- Basic knowledge of medical terminology and healthcare protocols