Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions. This critical role ensures seamless patient experiences during evening hours while maintaining a professional and welcoming environment. We offer competitive compensation, comprehensive benefits, and immediate opportunities for career growth in Colorado Springs' thriving medical community.
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Greet and register patients with exceptional customer service
- Coordinate scheduling and appointment management systems
- Maintain accurate patient records and confidential documentation
- Assist with billing inquiries and insurance verification processes
- Handle emergency triage protocols during night hours
- Coordinate with security and maintenance teams for facility safety
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic medical terminology knowledge preferred
- Flexibility to work evenings and weekends
- High school diploma or equivalent required