Job Description
Join our dynamic healthcare team as a Night Shift Receptionist in Baltimore! We're seeking a professional and adaptable individual to provide exceptional front-desk support during evening hours. This role offers flexible scheduling and the opportunity to work in a fast-paced environment where your organizational skills directly impact patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive culture that values work-life balance.
Why You'll Love Working With Us:
- Competitive hourly pay with consistent night shift differential
- Comprehensive health benefits (medical/dental/vision)
- Tuition reimbursement and career advancement opportunities
- Modern facility with state-of-the-art technology
- Recognition programs for outstanding performance
Responsibilities
- Manage front desk operations during evening shifts (6 PM - 6 AM), including patient check-in/out and appointment scheduling
- Handle multi-line phone system with professionalism, directing calls and taking detailed messages
- Perform administrative tasks including data entry, filing, and medical record management
- Coordinate with clinical teams to ensure seamless patient flow and communication
- Maintain secure handling of sensitive patient information (HIPAA compliance)
- Assist with basic office equipment troubleshooting and supply inventory
- Support facility security protocols during overnight hours
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or front-desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and electronic health record systems (EHR)
- Exceptional communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Strong attention to detail and organizational abilities
- Flexibility to work evenings, weekends, and holidays as needed
- Basic knowledge of medical terminology and HIPAA regulations