Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at PrimeCare Medical Center! This immediate opening offers a competitive salary and the opportunity to work in a fast-paced environment where your organizational skills and customer service excellence shine. We're seeking a dedicated professional to manage front desk operations during evening hours, ensuring seamless patient experiences while supporting our 24/7 care mission. If you thrive in night settings and want to make an impact in Jacksonville's healthcare community, apply today!
Responsibilities
- Manage front desk operations during evening shifts, including patient check-in/check-out and appointment scheduling
- Answer multi-line phone systems, triage calls, and route inquiries to appropriate departments
- Process patient registration, verify insurance information, and maintain accurate digital records
- Coordinate with clinical staff for urgent patient needs and emergency protocols
- Manage office supplies, inventory, and ensure reception area cleanliness
- Handle confidential patient information with HIPAA compliance
- Assist with administrative tasks like filing, data entry, and document management
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting preferred
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and electronic health records (EHR) systems
- Ability to multitask in high-pressure situations with calm professionalism
- Strong organizational skills and attention to detail
- Available to work full-time night shifts (7:00 PM - 7:00 AM)
- High school diploma or equivalent; additional certifications a plus
- Must pass background check and drug screening