Job Description
Join our dynamic team as a Night Shift Receptionist at Nashville Healthcare Group! We're seeking a professional, detail-oriented individual to manage front desk operations during evening hours. This critical role ensures seamless patient experiences and operational efficiency while the facility transitions overnight. If you excel in high-pressure environments and prioritize exceptional customer service, we want to hear from you!
What We Offer:
- Competitive hourly pay + benefits package
- Immediate start date
- Career growth opportunities in healthcare administration
- Supportive team culture with night-shift differential pay
Responsibilities
- Manage multi-line phone systems and route calls to appropriate departments
- Register patients, verify insurance, and update electronic health records (EHR)
- Coordinate visitor access and maintain secure entry protocols
- Process payments and manage financial transactions using POS systems
- Prepare daily reports and maintain accurate administrative logs
- Collaborate with overnight medical staff for urgent patient needs
- Ensure lobby and common areas are clean and welcoming
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years of receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Ability to handle sensitive information with HIPAA compliance
- Exceptional multitasking and problem-solving abilities
- Strong attention to detail and organizational skills
- Availability for flexible night shifts (7:00 PM - 7:00 AM)
- Basic knowledge of medical terminology a plus