Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at City Hospital! We're seeking a professional and detail-oriented individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure and welcoming environment. If you thrive in fast-paced settings and excel in multitasking, apply now for immediate consideration!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone systems and route calls appropriately
- Schedule appointments and maintain electronic health records
- Process insurance verifications and collect payments
- Coordinate with clinical staff for urgent patient needs
- Maintain clean and organized reception area
- Prepare nightly reports and documentation
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge preferred
- Flexibility to work 11 PM - 7 AM schedule
- Valid New Mexico driver's license (if required for errands)