Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients during critical evening hours. We're seeking a dedicated professional to maintain seamless operations in our Minneapolis facility while providing exceptional patient support. This immediate opening offers competitive compensation, comprehensive benefits, and a supportive work environment. Experience the unique advantages of night shifts including quieter workflows, dedicated parking, and premium pay differentials. Apply today and start making a difference tomorrow!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone systems and triage urgent communications
- Coordinate appointment scheduling and maintain digital calendars
- Process insurance verifications and collect patient payments
- Maintain HIPAA-compliant electronic health records
- Collaborate with night nursing staff on patient needs
- Prepare daily reports and manage office supplies inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems
- Strong verbal/written communication skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge preferred
- Flexibility to work evenings (7:00 PM - 7:00 AM)
- Valid Minnesota driver's license (if required for errands)
- Background check and drug screen clearance