Job Description
Join our dynamic team in Fresno as an immediate-hire Front Desk Receptionist! We're seeking a polished professional to be the first point of contact for our patients and visitors. This role offers competitive pay, comprehensive benefits, and the opportunity to grow within our healthcare organization. If you thrive in fast-paced environments and excel at customer service, apply today!
Our ideal candidate will manage front desk operations with precision and warmth, ensuring seamless patient experiences while supporting administrative workflows. Full training provided for the right candidate.
Responsibilities
- Manage multi-line phone system with professional call routing and message taking
- Greet and register patients, collecting accurate information and insurance details
- Schedule appointments efficiently using our digital booking system
- Process payments and maintain financial transaction records
- Coordinate office supplies inventory and equipment maintenance
- Assist with patient check-in/out procedures and documentation
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- Basic medical terminology knowledge preferred
- Background check and drug screen required