Job Description
Join our dynamic team as a Night Shift Receptionist at Urban Healthcare Solutions! We're seeking a professional, energetic individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while supporting our 24/7 healthcare operations. Enjoy competitive pay with night shift differential, comprehensive benefits, and immediate start opportunity. Perfect for detail-oriented professionals thriving in after-hours environments.
Responsibilities
- Manage high-volume incoming calls and patient inquiries with professionalism
- Coordinate patient check-in/check-out processes during evening shifts
- Maintain accurate visitor logs and secure access control systems
- Coordinate with clinical staff for urgent after-hours patient needs
- Manage office supplies and equipment maintenance
- Process insurance verification and documentation
- Ensure HIPAA compliance for all patient interactions
Qualifications
- Minimum 2 years receptionist or customer service experience
- Proficiency with medical office software (Epic/EMR preferred)
- Exceptional multitasking abilities in fast-paced settings
- Strong written/verbal communication skills
- Flexible availability for nights, weekends, and holidays
- Basic medical terminology knowledge
- Professional appearance and demeanor
- Valid Maryland driver's license (if required for errands)