Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions in Oakland, PA. This immediate-hiring opportunity offers a competitive salary, comprehensive benefits package, and the chance to work in a fast-paced environment where your contributions directly impact patient experiences. We're seeking a dedicated professional to manage our front desk operations during evening hours, ensuring seamless communication and exceptional service. If you thrive in nocturnal settings and possess strong administrative skills, apply today to become part of our award-winning healthcare family!
Responsibilities
- Manage front desk operations during night shift hours, including patient check-in/check-out and appointment scheduling
- Answer multi-line phone systems, triage calls, and route communications to appropriate departments
- Maintain secure patient records and confidential information using HIPAA-compliant systems
- Coordinate with clinical staff to ensure smooth patient flow during overnight hours
- Process insurance verifications and manage billing documentation
- Monitor facility security protocols and emergency response procedures
- Prepare daily reports and handover documentation for day shift staff
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in medical office reception or customer service
- Proficiency in EMR systems (Epic or experience with similar platforms)
- Strong organizational skills with attention to detail in high-pressure situations
- Ability to work independently during night hours with minimal supervision
- Basic knowledge of medical terminology and insurance protocols
- Flexibility to work weekends and holidays as required