Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metropolitan Healthcare Group in Long Beach. This full-time, immediate-hire position offers competitive pay and benefits while serving as the first point of contact for patients and visitors during evening hours. We're seeking a professional, detail-oriented individual to maintain our welcoming atmosphere and ensure seamless operations overnight.
Responsibilities
- Manage multi-line phone system with exceptional professionalism
- Greet and assist patients/visitors during evening hours
- Schedule appointments and maintain accurate patient records
- Process insurance verification and billing documentation
- Coordinate with on-call medical staff for urgent matters
- Maintain clean and organized reception area
- Handle confidential patient information with HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk/reception experience
- Strong knowledge of medical terminology preferred
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and customer service skills
- Ability to multitask in fast-paced environments
- Flexibility to work nights and weekends as needed
- Basic Microsoft Office Suite proficiency