Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at City Health Partners! This critical role ensures seamless patient experiences during evening hours while maintaining accurate data records. We're seeking a detail-oriented professional to be the first point of contact for our patients after 6 PM. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in Jacksonville's thriving healthcare sector.
Responsibilities
- Manage patient check-in/check-out procedures during night shift hours
- Accurately input patient data into EMR systems with 99% precision
- Handle multi-line phone systems and triage urgent calls appropriately
- Schedule appointments and update patient records in real-time
- Maintain secure filing systems for confidential health information
- Coordinate with overnight medical staff for patient needs
- Process insurance verification and billing documentation
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or data entry experience
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Experience with EMR/EHR systems preferred
- Exceptional typing speed (50+ WPM) with high accuracy
- Strong customer service and conflict resolution skills
- Ability to work independently during night shift hours
- Basic medical terminology knowledge preferred