Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Houston Medical Solutions! We're seeking a professional, detail-oriented individual to manage our front desk operations during evening hours. This critical role ensures seamless patient experiences while maintaining a secure and welcoming environment. Enjoy competitive compensation with night shift premiums, comprehensive benefits, and growth opportunities in a 24/7 medical facility. Immediate start available for qualified candidates ready to make a difference in patient care.
Responsibilities
- Manage front desk operations during night shift (6 PM - 6 AM) including patient check-in/check-out
- Handle multi-line phone system, triage calls, and schedule appointments efficiently
- Process patient registrations, verify insurance, and maintain accurate electronic health records
- Coordinate with clinical staff for urgent patient needs and emergency protocols
- Manage visitor access, maintain security protocols, and oversee facility safety
- Prepare nightly reports, manage office supplies, and ensure HIPAA compliance
- Handle billing inquiries and process payments using medical software systems
Qualifications
- Minimum 1 year front desk/receptionist experience in healthcare or hospitality
- Proficiency in medical software (Epic, Cerner) or similar scheduling systems
- Exceptional communication skills with ability to remain calm under pressure
- Strong organizational skills with attention to detail and multitasking ability
- Flexibility to work rotating nights, weekends, and holidays
- Basic knowledge of HIPAA regulations and patient privacy protocols
- High school diploma or equivalent; college degree preferred
- Valid Texas driver's license and reliable transportation