Job Description
We are seeking a highly organized and welcoming Front Desk Receptionist to join our dynamic team at Apex Medical Center in the heart of New York City. If you thrive in a fast-paced environment and are looking for a role with flexible scheduling options and weekly pay, we want to hear from you.
As the first point of contact for our patients and visitors, you will play a crucial role in ensuring a smooth and professional experience. We offer a competitive benefits package and a supportive work culture that values work-life balance.
Responsibilities
- Greet patients and visitors warmly upon arrival, managing the front desk with a professional demeanor.
- Answer and redirect incoming phone calls efficiently using a multi-line phone system.
- Manage appointment schedules, confirm appointments, and send reminders to patients.
- Handle incoming and outgoing mail, including faxes and packages.
- Process patient check-ins and check-outs, including updating electronic health records (EHR).
- Maintain the cleanliness and organization of the reception area and waiting room.
Qualifications
- High school diploma or equivalent (GED) required.
- Minimum of 1-2 years of experience in a front desk or administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Excellent verbal and written communication skills with a focus on customer service.
- Ability to multi-task and prioritize tasks in a busy medical office setting.
- Strong interpersonal skills and a friendly, approachable personality.