Job Description
Join our award-winning medical team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We're seeking a compassionate professional to manage front desk operations with exceptional precision while maintaining a calm environment during high-traffic periods. This immediate opening offers competitive pay, comprehensive benefits, and a supportive atmosphere for career growth.
Responsibilities
- Manage patient check-ins/out with HIPAA-compliant efficiency
- Coordinate multi-specialty appointment scheduling across 15+ departments
- Handle emergency triage protocols during overnight hours
- Maintain accurate patient records using Epic EMR system
- Process insurance verifications and billing inquiries
- Coordinate with security team for after-hours facility access
- Prepare daily operational reports for morning management team
Qualifications
- Minimum 2 years medical front desk experience required
- Proficiency in EMR systems (Epic preferred)
- Valid BLS/CPR certification
- Exceptional conflict resolution skills
- Ability to multitask in high-stress environments
- Advanced knowledge of HIPAA/GHIPAA regulations
- Spanish fluency strongly preferred