Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Sunrise Medical Center! We're seeking a professional and compassionate individual to provide exceptional front-desk support during evening hours. This flexible schedule role offers perfect work-life balance while serving our community's urgent care needs. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions directly impact patient experiences.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate electronic health records
- Process insurance verifications and collect co-pays
- Coordinate with medical staff to ensure smooth patient flow
- Manage office supplies inventory and equipment maintenance
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or customer service experience
- Proficiency with EMR systems (Epic/NextGen preferred)
- Exceptional communication and multitasking abilities
- Flexible schedule availability (evenings/weekends)
- Basic knowledge of insurance verification processes
- Ability to remain calm under pressure during peak hours