Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Milwaukee Downtown Medical Center! We're seeking a professional and compassionate individual to provide exceptional front-desk support during evening hours. This immediate opening offers competitive compensation, flexible scheduling, and the opportunity to make a meaningful impact in a 24/7 patient care environment. If you thrive in fast-paced settings and excel at multitasking, apply today to become an integral part of our dedicated healthcare community.
Responsibilities
- Manage incoming calls, emails, and patient inquiries during night shift hours
- Coordinate patient check-in/check-out processes and maintain accurate records
- Assist with appointment scheduling and calendar management
- Handle confidential information with strict adherence to HIPAA protocols
- Collaborate with nursing staff to support patient care coordination
- Prepare and distribute daily reports for overnight operations
- Maintain a clean, organized reception area
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year of front-desk or administrative experience
- Proficiency in Microsoft Office Suite and electronic health records (EHR)
- Strong communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Basic medical terminology knowledge
- Flexibility to work weekends and holidays as needed
- Valid Wisconsin driver's license (if required for facility transportation)