Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Columbus Healthcare Solutions! We're seeking a detail-oriented professional to manage front desk operations during evening hours. This role combines exceptional customer service with precise data entry responsibilities in a fast-paced medical environment. Enjoy competitive pay, comprehensive benefits, and a supportive team culture while serving our community during critical overnight hours.
Responsibilities
- Manage multi-line phone system with professional call handling and patient triage
- Perform accurate data entry for patient records, appointments, and insurance information
- Coordinate patient check-in/check-out processes using EMR systems
- Maintain secure and organized patient documentation with HIPAA compliance
- Assist with appointment scheduling and calendar management
- Handle administrative tasks including filing, scanning, and document management
- Collaborate with night shift medical staff for seamless patient care coordination
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 1 year receptionist or administrative experience
- Proven data entry proficiency with high accuracy (8,000+ keystrokes/hour)
- Proficiency in EMR systems (Epic, Cerner) and Microsoft Office Suite
- Strong communication skills with ability to de-escalate situations
- Ability to work independently during overnight hours with minimal supervision
- Flexibility to work weekends and holidays as needed
- Basic medical terminology knowledge preferred