Job Description
Join our dynamic healthcare team as a Night Shift Receptionist where flexibility meets purpose! Memphis Healthcare Solutions offers a supportive environment for professionals seeking adaptable hours while making a meaningful impact. As the first point of contact for patients and visitors, you'll embody our commitment to exceptional service during critical overnight hours. Enjoy competitive compensation, comprehensive training, and a culture that values work-life balance. Perfect for students, parents, or anyone needing a schedule that adapts to your life.
Responsibilities
- Manage multi-line phone systems and direct calls to appropriate departments
- Greet and register patients with efficiency and empathy during overnight hours
- Maintain secure patient records using HIPAA-compliant systems
- Coordinate appointment scheduling and manage departmental calendars
- Assist with basic administrative tasks including filing and data entry
- Respond to after-hours emergencies following established protocols
- Ensure reception area remains clean, organized, and welcoming
Qualifications
- High school diploma or equivalent; college coursework preferred
- Minimum 1 year customer service or reception experience
- Strong multitasking abilities in fast-paced environments
- Proficiency with Microsoft Office Suite and EMR systems
- Excellent verbal communication and conflict resolution skills
- Flexibility to work nights, weekends, and holidays as needed
- Basic medical terminology knowledge is highly desirable
- Ability to maintain composure during high-stress situations